Shipping policy
Shipping Policy
Thank you for shopping with Graceful Touch. Each product is carefully prepared and packaged with intention to ensure it arrives safely at your door.
Processing Time
Orders are typically processed within 2–5 business days. During product launches, holidays, or special promotions, processing times may be slightly longer.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and selected shipping method.
Once your order has shipped, you will receive a confirmation email with tracking information.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: Available at checkout (where applicable)
Please note that delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
Handmade & Small Batch Products
Many Graceful Touch products are handcrafted in small batches. Slight variations in appearance are natural and make each item unique.
Lost, Stolen, or Delayed Packages
Graceful Touch is not responsible for packages lost, stolen, or delayed by the shipping carrier. If your package is marked as delivered but cannot be located, please contact the carrier directly.
Incorrect Shipping Information
Please verify your shipping address before placing your order. Graceful Touch is not responsible for orders shipped to incorrectly entered addresses.
Questions
If you have any questions regarding your order, please contact us at contact@gracefultouch.co, and we'll be happy to assist you.
Thank you for supporting Graceful Touch. 🤍